Accounts Receivable Team Lead

Full-Time
Role Overview

Lead an AR team that bills right, applies cash fast and keeps clients confident.

The AR Team Lead is our first people-leadership role. You'll line-manage a process team, own its SLA and KPI performance, and be the client's first point of escalation for receivables. Your success is measured by what your team delivers.

Key Responsibilities
  • Own AR cycle performance for the team: billing accuracy and timeliness, cash application currency and unapplied cash
  • Own dispute and deduction resolution performance, escalating systemic causes to the client
  • Approve credit memos, rebills, customer refunds and offsets within your delegated authority
  • Own daily, weekly and monthly SLA and KPI performance, stepping in before a target is missed
  • Line-manage and develop the team: objectives, one-to-ones, performance reviews, training and succession for critical tasks
  • Allocate workload, plan capacity and maintain a cover matrix so no deliverable depends on one person
  • Present performance reporting to the client, including root cause and corrective action for any miss, and represent the team in service reviews
  • Own the team's quality framework, controls and improvement pipeline, and support new client transitions
What You'll Bring

What you'll bring

  • 7+ years in transactional finance with a strong accounts receivable background, including 1–2 years supervising or leading a team
  • Ownership of SLA and KPI performance in a service, shared-service or outsourced environment
  • Experience handling escalations directly with US-based finance stakeholders
  • Experience managing a team against a coverage window, including holiday and daylight-saving planning
  • Strong ERP and reporting skills (dashboards, performance packs, capacity tracking) plus advanced Excel
  • No degree required: we select on demonstrated leadership and delivery

Nice to have

ACCA (qualified or advanced), a bachelor's degree in Accounting or Finance, CPA or CMA. Experience with workflow, ticketing or automation tooling.

You'll thrive here if…

You set a clear standard and coach people to it, keep the team calm when volume spikes, and bring clients bad news with a credible plan attached.

Why Blewstream

  • Lead your own team and client relationship
  • Direct access to client and management leadership
  • A role where your leadership shapes how the function grows
Skills
Team leadership, SLA and KPI ownership, Billing accuracy, Cash application, Dispute resolution, ERP and reporting tools, Advanced Excel

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